Mix and Match
Shipping policy
1. Shipping Coverage
We currently ship to all major cities and regions within Saudi Arabia (KSA).
2. Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Standard Delivery: 2–5 business days
- Remote Areas: 3–7 business days
Delivery times may vary depending on your location and courier service.
4. Shipping Charges
- Free Shipping on orders above [Insert Amount]
- A flat shipping fee of [Insert Amount] SAR applies to orders below this value.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
6. Delivery Attempts
- Our courier partner will attempt delivery 2–3 times.
- If the delivery is unsuccessful, the order may be returned to us.
7. Incorrect Address
Please ensure your shipping address and contact details are accurate.
We are not responsible for delays or failed deliveries due to incorrect information.
8. Delays
While we aim to deliver on time, delays may occur due to:
- High order volume
- Weather conditions
- Courier issues
We appreciate your patience in such cases.
